This Woman's Heartbroken Voicemail To A Closed Gelato Store Was All Of Us At The End Of 2016 — VIDEO — UPDATE
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It’s natural to want to spend New Year’s with the ones you love most — those cherished friends who love you unconditionally, no matter what. And for a lot of us, gelato is the best friend of all. This year, a woman left a heartbroken voicemail for a gelato store that had the audacity to be closed on New Year’s Eve. Anyone who felt utterly defeated by the end of 2016 (that is, nearly everyone) will sympathize with her grief at having to face NYE alone. Because if you can’t even count on GELATO, what can you count on? UPDATE: Siân Bishop, Content & Brand Manager of Gelato Messina, tells Bustle, "To start with we thought [the message] was a joke, but it’s a real voicemail left on one of our Melbourne store’s answering machine. The store manager passed it onto us — the whole office thought it was so funny and we had to try and find her!" Bishops says that, since the voicemail message has gone viral, "The response has been unbelievable with so many people relating to her pain!" The caller's identity, sadly, still remains a mystery.  

On Wednesday, Gelato Messina, a gelato maker with stores across Australia, posted a video of a voicemail left by a distraught customer at their Fitzroy store. “My New Year's Eve is now ruined,” the anonymous woman says. “I had plans to buy at least a liter and a half of Messina, as I do every week, and sit on my couch, and eat it and then make New Year's Eve resolutions to never eat it again.”

She starts to get a little choked up, continuing, “And you know what, because you are closed, it's going to make my New Year's Eve resolution of not eating Messina so much easier — because I am very, very upset right now.”

Gelato Messina on YouTube

“I have a serious relationship with Messina,” she explains. “Messina was there for me in the hardest times of my life, it was there when I had the happiest times of my life. … And now you’re not going to be there to celebrate a new year with me.” Friends, the devastation is REAL.

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The caller initially seems to be on the verge of breaking up with gelato, but ultimately thinks better of it, admitting, “I’m sorry for the way I acted. I just really don’t know what to do without you. Ok… I love you.”

I don’t know this woman, but I love her.

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Some commenters on Facebook have suggested that the voicemail might be fake, but Gelato Messina insists that it is gloriously real. “It’s totally genuine and was left on our voicemail at our Fitzroy store in Melbourne on New Years Eve,” a spokesperson told Mashable. “Our store manager initially picked it up and when we heard it we thought it was so good we needed to find her.”

Here’s hoping that this poor woman gets finally gets her gelato, or, better yet, a special flavor made just for her. After all, in this crazy, uncontrollable world, we’ve all got to cling to the small joys in life. (And by that, obviously, I mean, “delicious frozen things made of milk and sugar.”)