What Is Sephora's Return Policy? The Details Will Make You Love This Beauty Emporium Even More
As it's something of a hotspot for holiday shopping, birthday gifts, and your garden variety makeup needs alike, you might be wondering what Sephora's return policy is like. Luckily for all of us, it happens to be very user-friendly, and pretty generous to boot — yet another reason to spend your life's savings at Sephora.
Even if the item in question has already been opened and used a few times, it's still eligible return (though the website specifies that it should be "gently used") — which is a major bonus where makeup and skincare of all kinds are concerned. When it comes down to it, Sephora has a 60-day return policy, according to the website— which is generally more than enough time to figure out whether or not that fab new matte liquid lipstick makes your lips too flaky, or that aromatic new gel moisturizer breaks you out.
Plus, there are options for every type of Sephora customer — whether you bought the item online, in-store, or received it as a gift, you're eligible to return it for either store credit or a full refund. If it's over 60 days, you'll likely only be able to get store credit — but who's going to argue with that? I think we can all safely agree that Sephora store credit (which, it's worth pointing out, never expires!) is truly worth its weight in gold.
Another good thing to know? Well, even if you aren't able to make it in to the brick and mortar store, you can always return it via mail — and you don't even need to pay for shipping, since the Sephora website has prepaid return labels. This is a great option if you're a busy jet-setter or don't happen to live near a Sephora.
Perhaps best of all, you don't even need to have a receipt — they can use the credit card the item was purchased with, or your Beauty Insider account to track the sale. Even if they can't find it on either of these, you'll still be able to get store credit (which, as mentioned above, is pretty bomb). A receipt will definitely make things easier if you have it on hand, but it's good to know you're covered either way.
So, there you have it — yet another reason (and/or excuse) to do all of your holiday shopping at Sephora. That and all of their limited edition palettes and gift sets, that is.